Jakob B.

  • Total activity 409
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Articles

Recent activity by Jakob B. Recent activity Votes

  • Worksheet and Cap: reset options dialog

    1. Troubleshooting
    2. General

    Issue You are currently unable to make option selections in the Options dialog due to a missing window or display issue and wish to reset the dialog back to default settings. Solution If you can op...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Giza: rescaling an existing drawing

    1. Giza
    2. Tutorials

    This article describes the steps to rescale a drawing in Giza. One usage of this feature is to correct an imported DWG file that was drawn using an incorrect scale. Check your layers and set all L...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Worksheet: Report Designer does not open

    1. Troubleshooting
    2. Worksheet

    Issue You click Edit Report Design and the Report Designer application does not open. Solution If the Worksheet application has been open for a long period of time or if the Report Designer has bee...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • Worksheet: removing specified options from products

    1. Worksheet
    2. Items

    If you have specified products in Worksheet and wish to revert the items back to be unspecified, you can follow the steps below. Select the line item(s) in the Worksheet you wish to remove the opt...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Reinstall sentinel system driver for USB dongle

    1. Troubleshooting
    2. General

    Remove the USB key from the computer and set it aside. Open the Windows Control Panel and then Choose to Uninstall a Program. Select Sentinel System Driver Installer from the list of programs an...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Recovering lost dialog windows

    1. Troubleshooting
    2. General

    Issue You activate a command that normally opens a dialog window but that window is not visible anywhere on the screen. Perhaps you can see the window but it is mostly off the screen so that the di...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • QuickSearch results do not display in the Part Number field

    1. Troubleshooting
    2. General

    The QuickSearch functions if you type directly into the QuickSearch box, but it does not activate if you type directly in the part number field of a new line item.Example: Using the QuickSearch Fea...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • Purging the 3D cache

    1. Troubleshooting
    2. Visual Impression

    When you send your design to Visual Impression the graphics used in your scene are converted and stored in a cache file. This improves performance when using Visual Impression as the next time you ...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Worksheet: pricing field only accepting Dollar amounts

    1. Troubleshooting
    2. Worksheet

    If you press the Insert key on the keyboard while active in a Worksheet price or discount field will toggle an overwrite effect on all pricing fields. If you find you are having the issue described...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Worksheet: number signs are showing on your report

    1. Troubleshooting
    2. Worksheet

    Issue When generating a report in Worksheet, you see number signs #### instead of the actual number value. Solution This will happen if the field in the report template is too small to fit the numb...

    • Jakob B.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes