Before using Cap Complete, make sure to set OSNAP settings to Node and to toggle ORTHO on.
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Right-click on the Object Snap icon
at the bottom of the Cap Complete window and select Settings.
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Make sure that the ONLY object snap mode checked is Node. Cap Complete is designed to utilize Node snapping. While occasionally other types of snapping are required to complete a layout, you can turn on those other snap nodes as needed. By limiting your snap node to node only, you limit the possibility of incorrectly snapping parts together.
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Make sure that the Ortho Mode
is also on. In Ortho Mode mode, cursor movement is constrained to the horizontal or vertical axis. Note that in some instances you might need to turn Ortho Mode off.