Welcome to the Support Center for Office Solutions!
Users can access the Support Center, a comprehensive online library that is always available, filled with an extensive number of useful articles covering all aspects of the program with helpful guides, tips, tricks and troubleshooting. You can also get help from an agent using the live chat function which means a ticket will be created for you instantly. You can submit tickets, track your ticket status and see ticket history within the Support Center.
Users can access the Support Center by clicking the Help button in the program itself.
However, you can also access the Support Center directly through an internet browser. This can be useful when using a second screen or device to display an article whilst using your application on the main screen.
To open the Support Center in an internet browser window:
- In the address bar, enter the URL:
https://office.support.cyncly.com/hc/en-us
The video below shows searching for articles and leaving a help request via the Live chat. The .gif shows how to submit a ticket.
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