Eric DeVito
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Articles
Recent activity by Eric DeVito-
Error 1327 invalid drive
When installing the Office software you receive the following error. Error 1327.Invalid Drive: H:\ (or other drive letter) First verify if the driver letter referenced in the error is connected an...
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Worksheet assembly conversion tool
Have you been specifying Allsteel or Gunlocke products in Worksheet and noticed a yellow parent child icon next to some products and wondered what this could indicate? Example: Below are some ta...
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Giza: Edit options dialog does not open from the drawing
Problem: You choose Edit Options on an item in the drawing, but the Options dialog window never opens. Cause: There is a known issue that if the Giza application is initially opened directly f...
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Worksheet: Not all line items export to SIF
Problem: You export your Worksheet to a SIF file and then notice that not all the line items appear to have been exported to the SIF. This is usually discovered when you open the SIF file in anot...
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Troubleshooting a Worksheet discount schedule
This article provides a general troubleshooting process for when you apply your discount schedule, and the wrong discounts get applied to certain line items. A discount schedule is a collection of ...
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Giza: unknown system error
When opening certain Giza drawings the following error appears: Unknown System errorThis is a Windows System error. The most common cause of the above error is an incorrectly installed catalo...
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Worksheet: Importing a specification from CET
If you are needing to export a project from CET into Worksheet we recommend you use the OFDA XML 4 file format instead of SIF. The latest versions of Worksheet and CET have updated versions of the...
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Firewall exceptions for Office software sign-in
This article provides a list of URLs and IP information used by our service provider Revenera for cloud sign-in licensing. This information can be shared with your IT team if they are operating str...
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Support hours of operation
Phone hours of operationMonday - Thursday: 8AM - 5PM (EST)Friday: 9AM - 5PM (EST)Toll-Free: +1 800-638-6002 Direct: +1 514-380-8010 Live chat hours of operationMonday - Friday 9AM - 5PM (EST) ...
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Can the Office software be installed on a MAC
The Office software (CAP, Giza, Worksheet, Visual Impression) cannot natively operate or be installed directly on MAC OS. The only way to use the Office software on a MAC would be to also run a s...