Eric DeVito
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Activity overview
Latest activity by Eric DeVito-
Eric DeVito created an article,
Remove and reinstall Crystal Reports for Worksheet reporting
This article documents how to uninstall and reinstall the SAP Crystal Reports software that Worksheet uses to power the standard reporting system. The support team may ask you to remove and reinsta...
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Eric DeVito created an article,
Failed to update pricing agent error
IssueWhen attempting to use the Worksheet pricing center, the following error appears: Failed to Update Pricing AgentAccess to the path"C:\ProgramData\CAP\Worksheet\CloudPricingModules\<MODULE>" wa...
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Eric DeVito created an article,
Move installed catalogs to a new location
This article details the process of moving already installed catalogs to a new location. This can be helpful if you have a large number of catalogs installed and wish to avoid having to remove and ...
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Eric DeVito created an article,
Giza: How to explode an imported AutoCAD block.
If you import a DWG file into Giza, but then when you select an item, it selects multiple items with it or even the entire drawing, then the imported file or object may be a block. To undo this blo...
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Eric DeVito created an article,
How to uninstall a manufacturer
To uninstall a manufacturer, start by opening Catalog Center. Catalog Center can be found in the Help menus of the Office applications. For example, in Worksheet, select the Help tab, and then clic...
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Eric DeVito created an article,
Access to this feature is currently unavailable due to insufficient permissions
A user is attempting to use the catalog center to install or update catalogs and is prompted to enter admin credentials. Upon entering admin credentials, the following error message appears. Access...
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Eric DeVito created an article,
Giza: Furniture objects appear jagged or distorted
You notice that the furniture symbols in your Giza drawing are displaying strangely. Items now appear jagged, distorted, or even some parts of the symbol are missing. This phenomenon can occur if ...
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Eric DeVito created an article,
Giza furniture is elevated or floating up in air
Have you ever placed Giza furniture in your drawing and then when you look at your plan in 3D you notice some of the furniture is floating up in the air or at unexpected elevations? Below are the ...
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Eric DeVito created an article,
Creating a CAP Special for use in Visual Impression
CAP and Cap Complete allows for the creation of graphics specials which can be used in Visual Impression scenes. You can create a custom CAP part or special from any valid 2D and 3D graphical symbo...
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Eric DeVito created an article,
Using Crystal Reports RPT files with Worksheet
Worksheet can use reports created by the full version of Crystal Reports. These files will have a .RPT file extension and must be placed in a specific Crystal Reports folder set for your computer. ...