Eric DeVito

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Articles

Recent activity by Eric DeVito Recent activity Votes

  • Giza: unknown system error

    1. Troubleshooting
    2. Giza

    When opening certain Giza drawings the following error appears: Unknown System errorThis is a Windows System error.      The most common cause of the above error is an incorrectly installed catalo...

    • Eric DeVito
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    • -2 votes

  • Worksheet: Importing a specification from CET

    1. Troubleshooting
    2. Worksheet

    If you are needing to export a project from CET into Worksheet we recommend you use the OFDA XML 4 file format instead of SIF.  The latest versions of Worksheet and CET have updated versions of the...

    • Eric DeVito
    • Updated
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    • 5 votes

  • Firewall exceptions for Office software sign-in

    1. Troubleshooting
    2. General

    This article provides a list of URLs and IP information used by our service provider Revenera for cloud sign-in licensing. This information can be shared with your IT team if they are operating str...

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  • Support hours of operation

    1. Getting Started
    2. General

     Phone hours of operationMonday - Thursday: 8AM - 5PM (EST)Friday: 9AM - 5PM (EST)Toll-Free: +1 800-638-6002 Direct:     +1 514-380-8010 Live chat hours of operationMonday - Friday 9AM - 5PM (EST) ...

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    • Updated
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    • -2 votes

  • Can the Office software be installed on a MAC

    1. Troubleshooting
    2. General

      The Office software (CAP, Giza, Worksheet, Visual Impression) cannot natively operate or be installed directly on MAC OS. The only way to use the Office software on a MAC would be to also run a s...

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  • Worksheet: Quick Access Toolbar

    1. Worksheet
    2. Navigation

    The Quick Access Toolbar in Worksheet is a place you can access your most used commands no matter what ribbon tab you currently have open. The default location of the Quick Access Toolbar (abbrevia...

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  • Welcome to Your Office Trial

    1. Getting Started
    2. Cyncly Account

    Welcome to Your Office TrialWe are excited to have you start your 30-day trial! The trial offers access to all of the software's features as well as our Demo catalog. Please follow the instructions...

    • Eric DeVito
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    • 1 follower
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    • -2 votes

  • Giza: STAKS by OFS getting started guide

    1. Giza
    2. Tutorials

    STAKS by OFS GizaChange your Giza options to show point objects. From the "Tools" menu select Options. Select the Display tab and then click on Advanced. Place a check mark next to "Draw Nodes" and...

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    • -2 votes

  • Cap: STAKS by OFS getting started guide

    1. Cap
    2. Items

    STAKS by OFS CapChange your AutoCAD settings to enable point objects. This will help determine the best node points to snap to when space planning this product. Set PDMODE to 35 and PDSIZE to .25Us...

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  • Setting up your Cap interface to an AutoCAD classic style

    1. Cap
    2. Navigation

    Autodesk has slowly been moving away from the old classic toolbar interface in AutoCAD since they introduced the ribbon in 2009. They maintained a classic workspace up until AutoCAD 2015 that would...

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