Eric DeVito
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Activity overview
Latest activity by Eric DeVito-
Eric DeVito created an article,
Missing extras in Visual Impression
In some instances when you select the Extras tab in Visual Impression, no items are available. You can overcome this problem by following the steps below. The extras for Visual Impression come fro...
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Eric DeVito created an article,
Not receiving password reset email or activation code
If you have recently requested a password reset or an account activation and have not yet received the email, please check your spam or junk folders of your email system. The email will be sent fro...
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Eric DeVito created an article,
Giza - delete internal SP4 document procedure
The procedure below will delete the internal sp4 document within a Giza drawing file. You may be asked to follow this procedure to correct an issue with your Giza drawing that may be preventing you...
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Eric DeVito created an article,
Giza: Installing the legacy home library
The following article will walk you through manually installing the legacy HOME graphics library for Giza. Before beginning the steps below, fully close down Giza and then make sure your computer i...
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Eric DeVito created an article,
CAP - Internal Error eWrongDatabase
Description: Inserting a panel builder configuration into an existing project drawing generates the following error: Solution: Activate the command Convert Plan to 3D. For select objects type the...
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Eric DeVito created an article,
Error 1327 invalid drive
When installing the Office software you receive the following error. Error 1327.Invalid Drive: H:\ (or other drive letter) First verify if the driver letter referenced in the error is connected an...
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Eric DeVito created an article,
Worksheet assembly conversion tool
Have you been specifying Allsteel or Gunlocke products in Worksheet and noticed a yellow parent child icon next to some products and wondered what this could indicate? Example: Below are some ta...
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Eric DeVito created an article,
Giza: Edit options dialog does not open from the drawing
Problem: You choose Edit Options on an item in the drawing, but the Options dialog window never opens. Cause: There is a known issue that if the Giza application is initially opened directly f...
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Eric DeVito created an article,
Worksheet: Not all line items export to SIF
Problem: You export your Worksheet to a SIF file and then notice that not all the line items appear to have been exported to the SIF. This is usually discovered when you open the SIF file in anot...
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Eric DeVito created an article,
Troubleshooting a Worksheet discount schedule
This article provides a general troubleshooting process for when you apply your discount schedule, and the wrong discounts get applied to certain line items. A discount schedule is a collection of ...