Cyncly is introducing a new, streamlined method for delivering office catalogs. This feature is designed to make catalog updates faster, easier and more flexible for both manufacturers and dealers.
Manufacturers will benefit from faster publication, scheduled releases, no downtime and are able to publish without being tied to a fixed monthly schedule.
Frequently asked questions
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What should Manufacturers be doing differently?
- The overall process remains the same. The only difference is that you now have the option to tell us when you want your update to go live. As long as you provide complete data within the required timeframe, we can schedule the release for your preferred date.
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What’s the cut-off date, or how soon before a launch should the data be provided?
- There is no fixed cut-off date, but data should be provided as early as possible.
The earlier we receive complete data, the sooner we can schedule the update.
The final timeline will be confirmed after scheduling, as it depends on:
• The quality and completeness of the input
• The type and complexity of the project
• Current workload and availability
- There is no fixed cut-off date, but data should be provided as early as possible.
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Can manufacturers choose a specific go-live date, even with on-demand?
- Yes, you can choose a preferred go-live date; however:
• The date must respect the minimum data submission timeline
• We cannot guarantee the date if data is incomplete, late, or requires rework
For on-demand requests, we will schedule the release as soon as the data is ready and validated, but customer-selected go-live dates still depend on meeting the required lead time.
- Yes, you can choose a preferred go-live date; however:
Migrating from previous catalog installation methods
To ensure a smooth transition to the new Catalog Center from a previous installation method it is advised to first uninstall the existing 2020 Office Catalogs application however, this is not mandatory.
If your catalogs are installed locally, simply updating to the new software version will refresh your content automatically and you can skip the uninstall steps below. However, if you’d like to change your installation directory, do not have admin rights, install fewer catalogs or are currently installed from a network deployment, a full removal is recommended. Think of it as a quick 'clean slate' before bringing in the new setup.
- Open your Windows control panel and, go to Programs > Programs & Features > 2020 Office Catalogs > Uninstall.
- Close any Office applications and then run the installation which you have downloaded from your Cyncly Account to upgrade to the latest software version.
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Once the installation is complete open the Office software from the list below:
Worksheet
Giza
CAP
CAP Complete
- Navigate to Help > Catalog Center to begin working with the new On-Demand Content feature. If you do not have local admin rights to the PC, you will want to install to a custom location. Please see Best practice guide for using Catalog Center without admin rights
How to use the Catalog Center
The Catalog Center is your hub for managing Manufacturer and Material catalogs. It provides tools to install, update, and organize content efficiently. From the Select Manufacturer and Select Material pages, you can easily choose specific catalogs to install or update. You can apply filters and select multiple items at once.
- Navigate to Help > Catalog Center.
- In the Catalog Center you will see three drop down options.
- Installed but Update Available
- Not Installed
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Installed and Up to Date
Note: You can change your view to Display as Grid or List view using the drop-down option in the top right.
- Use the Filter option to refine your search. Change between the Install and Uninstall tabs to make changes to your installed catalogs. Select any catalogs you want to download and click Next.
- When you have selected the location of the installation click on Install.
- In the Summary Review see the manufacturer and material selections you have made.
Note: The Summary Review screen provides a clear overview of your choices and installation details. From here, you can confirm your selections and adjust key settings
- Select the location to download the selected catalogs to. For Network installations check this option here.
- In the Summary Review see the manufacturer and material selections you have made.
- You will see a pop-up in the bottom right corner, once the installation is complete click on View Details.
- The dialog Cyncly Catalogs Report will show you a summary of the status of the selected catalogs you installed in the previous steps.
- Restart the Office software to see the installed/updated catalogs in the Content Browser.
How to use the Catalog Center with a Network installation (Optional)
Network deployment allows catalogs to be installed on a shared location, making them accessible to multiple users across the organization. This replaces the older Leave on Server network deployment method and ensures that all users have access to the same up-to-date catalogs without requiring individual installations on each machine.
If catalogs are required to be installed locally for each user, then the network deployment process should not be used. In that case, each user will install and maintain catalogs individually through the catalog center.
Deployment Process:
- Designate one computer as the admin machine.
- Important: Worksheet is required to be installed on the admin machine. If you have any Giza users who will be using the networked catalogs, then Giza must also be installed prior to setting up the network deployment.
- The admin uses Worksheet's catalog center to deploy and maintain the catalogs in the shared network location.
- All other users must uninstall their existing catalogs and then run the setup.exe file from the shared location to begin using the network catalogs.
After deployment, the admin machine is responsible for updating the catalogs through the catalog center. All client machines will receive updates automatically, with no additional steps required on the user's part.
Follow the steps below to deploy content to a Network (Admin)
- Launch Worksheet.
- Navigate to Help > Catalog Center.
- Select the Manufacturers to deploy and click on Next.
- Select the Materials to deploy and click on Next.
- Check the box Network Deployment and select the location of the network.
- Click Install.
- Once the installation is complete select View Details to view the summary and share the deployment path with the users.
Follow the steps below to consume content from a Network installation (Clients)
- Uninstall any previous installation of 2020 Office Catalogs to unlink from any previous network installation.
- Navigate to the shared deployment location.
- Launch Setup.exe
- Select the desired manufacturers.
- Click Install.
- You will see a pop-up in the bottom right corner, once the installation is complete click on View Details.
- The dialog Cyncly Catalogs Report will show you a summary of the status of the selected catalogs you installed in the previous steps.
Catalog updates
Catalogs can be updated at any time, either:
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Manually: by navigating to Help > Update Catalogs
OR -
Automatically: Daily notifications appear when launching Office applications.
- You can pause updates for up to 7 days by selecting the option Later in the Cyncly Catalog Updates pop-up in the bottom right corner of the screen.
- Selecting Update in the Cyncly Catalog Updates window will launch the Catalog Center but will only show the category Installed but Updates Available.
- If there are no updates available, a confirmation message will appear.